Chiropractic FAQ

We’ve answered some of the most common questions below.

Don’t see your question? Contact us and we’ll get right back to you!


Why should I see a chiropractor?

If your issues are coming from your spine, you can’t heal until your spine is working the way it’s supposed to.

When an area of your spine isn’t working optimally it pinches nerves, causes muscles to tense, irritates your digestion, restricts your breathing and most importantly…it restricts the ability of that area to heal.

Chiropractors are the only professionals trained to specifically diagnose and correct spinal problems naturally. Correcting the cause at the level of the spine is the only way to ensure you heal quickly, and your issues don’t return. Dr. Shulman and Dr. Neely are trained in different techniques to ensure your care is personalized, gentle, and permanent.

What conditions do you help people with?

There are an infinite number of symptoms you can get when a nerve is pinched because they control everything in your body! The most common symptoms patients present with are pain, sciatica, tension, posture issues, scoliosis and headaches.

However, chiropractic has been proven to help many conditions from colic to frozen shoulders.

If you have pain or any other symptom a good rule of thumb is to check the spine first.

What techniques do you use in your office?

In our office we have 3 techniques available.

-Manual Adjustments
-Activator (a gentle handheld instrument)
-Network Spinal Analysis

If you’ve seen a chiropractor before and have a preference please let us know, otherwise we’ll ensure you receive the type of care that’s best for you.

Once I go to a chiropractor do I have to keep going?

Absolutely not. How long you decide to benefit from care is always up to you. We’re here to help, and your goals always come first.

Does my insurance cover chiropractic?

Likely yes! Our trained insurance specialist will be able to review your insurance details and let you know the most efficient way to receive its benefits. Our patients pay us directly and then in most cases we can bill their insurance for them online immediately, and the funds are returned to them within 24-48 hrs.

Some insurance companies are not set up for online billing yet, in that case, we will provide you with receipts to submit for reimbursement.

Will I need Xrays? Is there a fee?

On your initial visit the doctor will determine if Xrays are needed. All of our Xrays are taken through London Xray . There’s no fee to you provided you have an Ontario Health card.

Will chiropractic help my posture?

Absolutely! The hunched forward position most people spend too much time in leads to locked spinal joints, ribs that won’t allow you to take a deep breath, strained muscles and a hump at the base of your neck.

New patients often explain that they try to sit straight… but they can’t hold the position very long without pain or tension.

We love the look on people’s faces when they have these areas unlocked for the first time. They sit tall, breathe deeply and feel the tension melt away.

Do adjustments hurt?

Adjustments are painless.

How will I feel after an adjustment?

The most common things we hear are:

“Wow, I can breathe deeper.”
“I feel so much lighter.”
“I’m sleeping better!”

Some patients report achiness (as if they worked out too hard) after their first adjustment. That’s completely normal and applying cold for 20 min usually alleviates it.

Do you see patients with scoliosis?

Yes, in fact Dr. Shulman is an expert in this area because she has a scoliosis herself. She’s living proof that you can live a heathy, active lifestyle with a scoliosis.

We’ll not only help relieve your symptoms but also offer some simple lifestyle suggestions to ensure your spine stays healthy for life.

Is chiropractic safe during pregnancy?

Chiropractic is not only safe, it’s recommended by most midwives to ensure a painless pregnancy and an easier birth for both you and your baby.

The doctors vary their techniques depending on the stage of pregnancy you’re in and we have a special pillow to make you more comfortable.

Will there be specific stretches to do between appointments?

We understand that the last thing you want is for your symptoms to return. Because of this we often make stretching, strengthening or posture recommendations to our patients.

Simple changes like how you sit in your chair or 3 min of stretching at your desk can make a huge difference.

We’ve created a youtube channel for our patients and will email you specific links so they’re easy to access.

Will the professionals in the office communicate about my care?

Yes! Our chiropractors, massage therapist and dieticians all work together ensuring ongoing communication towards a common goal….you feeling your best!

Can I continue to workout while I receive chiropractic care?

In most cases, yes. However, we do not advise intense workouts immediately after adjustments, especially when beginning care, the body needs time to heal.

We encourage our patients to return to their activities as quickly as possible and we often add specialized rehabilitative exercises and stretches to their routine for maximum results.

Do you see people who have been in car accidents?

Yes, our office is set up for online insurance billing for all car accident cases. Because we are a multi-disciplinary office, we provide both chiropractic and massage to ensure rapid, complete healing. Victoria is our motor vehicle expert who will help you fill out your paperwork (and let you know which parts are required) and she can speak to your adjuster directly if you have any questions.